koko5555 Terms and Conditions

General Terms and Acceptance

By accessing the koko5555 platform or using any of its services, you voluntarily and with full awareness agree to comply with these terms and conditions. These terms may change without prior notice, and continuing to access the site after any change means the new terms have been accepted.

• These terms and conditions are governed by the applicable laws of Bangladesh.
• The user confirms that they are not subject to any legal restriction that prevents them from using this service.
• koko5555 reserves the right to suspend or close any account at any time, with or without cause.
• All services provided on this platform are offered for entertainment purposes.

Account Registration and Eligibility

2.1 Registration Requirements

To open an account at koko5555, users must meet the conditions below. Each person may open only one account — opening multiple accounts from the same device, IP address, or identity document is strictly prohibited.

• Must be at least 21 (twenty-one) years of age.
• Must provide genuine and complete personal information.
• Must use a valid personal email address.
• Accounts may not be opened on behalf of another person.

2.2 Identity Verification (KYC)

koko5555 may at any time request a National ID (NID), passport, or other government-approved document for identity verification. Withdrawals may be limited until verification is complete.

2.3 Account Security

Keeping your account password and login details confidential is entirely your responsibility. koko5555 will not be liable for any loss resulting from third-party access to your account.

Deposits, Withdrawals and Payment Policy

3.1 Deposits

The minimum deposit amount at koko5555 is ৳500 (five hundred taka). There is no fixed maximum deposit limit, however large deposits may require verification.

• Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Only payment methods registered in your own name may be used.
• Deposits made through third parties are prohibited and may result in account cancellation.

3.2 Withdrawals

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests are processed subject to all bonus conditions being met. Withdrawals are generally completed within 30 minutes to 3 hours.

3.3 Withdrawal Cancellation and Freezing

• Withdrawals may be temporarily suspended if suspicious activity is detected.
• koko5555 reserves the right to confiscate the full balance of any account where evidence of fraud is found.
• Funds may be held at the direction of tax authorities.

Bonus and Promotion Policy

4.1 Welcome Bonus

New members will receive a 200% bonus up to ৳5,000 on their first deposit. To withdraw this bonus, the total amount including the bonus must be wagered 10 times (10x).

• Example: ৳1,000 deposit → ৳2,000 bonus → total balance ৳3,000.
• Example: ৳6,000 deposit → ৳5,000 bonus → total balance ৳11,000.
• The same person, device, or household may not claim the welcome bonus more than once.

4.2 General Bonus Policy

• Bonus offers may be changed or cancelled at any time.
• If bonus abuse is suspected, the account may be placed under investigation.
• Requesting a withdrawal before meeting wagering requirements may result in the bonus being cancelled.
• koko5555 reserves the right to withdraw any bonus without providing a reason.

VIP Program and Cashback Policy

The koko5555 VIP program has five tiers in total. Weekly cashback benefits are provided at each tier, and advancement to higher tiers is possible based on regular play.

• Bronze — up to 0.2% weekly cashback.
• Silver — up to 0.3% weekly cashback.
• Gold — up to 0.5% weekly cashback.
• Platinum — up to 0.6% weekly cashback.
• Diamond — up to 0.8% weekly cashback.

Cashback is added to the account at a set time each week. Separate wagering requirements may apply for using cashback benefits.

Prohibited Activities

Any of the following activities are strictly prohibited and may result in immediate account closure and balance confiscation:

• Money laundering or transactions involving illegal funds.
• Creating multiple accounts or using another person's account.
• Bonus abuse, collusion, or using software to gain an unfair advantage.
• Exploiting technical vulnerabilities of the platform.
• Threatening, harassing, or engaging in fraudulent behaviour toward other users.
• Providing a false identity or inaccurate information.

Intellectual Property and Copyright

All content on the koko5555 website — logos, graphics, text, software, game interfaces and designs — is the exclusive intellectual property of koko5555. Reproducing, distributing, or commercially using any part of this content without prior written permission is strictly prohibited.

• Limited use for personal and non-commercial purposes is permitted.
• Content from third-party game providers is protected by their respective copyright laws.

Privacy and Data Protection

koko5555 keeps users' personal data secure through SSL encryption technology. We do not sell any personal information to third parties. For full details on how data is used, please read our Privacy Policy.

• Information provided at registration is used for identity verification and service operation.
• Details regarding our cookie policy are provided in the privacy policy.
• Information may be shared with authorities where required by legal obligation.

Responsible Gaming and Self-Control

koko5555 is firmly committed to responsible gaming. We view playing as a form of entertainment and encourage users to set their own limits.

• Set daily, weekly, or monthly spending limits.
• If you want to take a temporary break, there is an option to temporarily suspend your account.
• To permanently close your account, contact us via live chat.
• Seek professional help to overcome a gambling addiction.

For more information, visit our Responsible Gaming page.

Technical Issues and Limitation of Liability

koko5555 is committed to maintaining the highest standards of service. However, service may be temporarily disrupted due to internet issues, server maintenance, or other technical reasons.

• koko5555 will not be liable for losses caused by technical disruptions.
• Unusual winnings resulting from a game error may be cancelled.
• We will endeavour to give advance notice during maintenance periods.
• Compensation cannot be provided for any bets lost due to network issues.

Account Closure and Suspension

11.1 At the User's Request

A request to close your account can be made at any time via live chat or email. Any valid balance should be withdrawn before making the request.

11.2 At koko5555's Discretion

koko5555 reserves the right to suspend or close an account in the following circumstances:

• Serious breach of these terms and conditions.
• Failure to complete identity verification or providing false information.
• Suspicion of money laundering or fraud.
• Direction from law enforcement authorities.

Dispute Resolution

If a dispute arises between koko5555 and a user, an amicable resolution will be attempted first. Users may submit any complaint to our support team.

• Time limit for filing a complaint: within 30 days of the issue arising.
• koko5555 will provide an initial response within 7 business days of receiving a complaint.
• If an internal resolution is not possible, independent arbitration may be pursued.

Right to Amend Terms

koko5555 reserves the right to partially or fully amend these terms and conditions at any time. Amended terms will take effect as soon as they are published on this page. Continued use of the site after any change means the new terms have been accepted.

Users are advised to check this page regularly at their own responsibility.